Privacy Policy

As of: September 2026

1. Controller

ProPraxisPlan
Operator: Esmir Kasumovic
Jenkova ulica 9
6000 Koper
Slovenia
Phone: +49 151 50225880
Email: info@propraxisplan.de

2. Processing of personal data

We process personal data insofar as this is necessary for operating the online shop, handling enquiries, carrying out orders, processing payments and providing digital products. This may include in particular name, contact and billing details, order information, payment status and technical usage data.

3. Shopify

This online shop is operated via Shopify. Shopify processes data as a technical service provider in the course of providing the shop and checkout. Data may also be processed on servers outside the European Economic Area, provided that the applicable data protection requirements for this are met.

4. Payment processing

When you place an order, the data required for the chosen payment method is transmitted to the respective payment service provider. Payment data is only processed to the extent necessary for payment processing, fraud prevention and the fulfilment of legal obligations.

5. Digital delivery and customer account

Order and contact data may be processed in order to provide digital products, manage orders and provide support in the event of technical problems.

6. Contact and communication

If you contact us by email, phone or via a contact function provided in the shop, we process the information you send us in order to handle your enquiry and for any necessary follow-up communication.

7. Cookies and technical data

Shopify and necessary shop functions may use cookies or similar technologies, in particular for the shopping cart, checkout, security, language settings and technical provision. Optional marketing or analytics functions are only used within the framework of the applicable consent and data protection requirements.

8. Newsletter

If you voluntarily sign up for email information, we use your email address for this purpose. Any consent given can be withdrawn at any time via the unsubscribe option provided in the respective message.

9. Storage period

Personal data is only stored for as long as is necessary for the respective purposes or as long as statutory retention obligations exist.

10. Your rights

In accordance with applicable data protection law, you may in particular have the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to lodge a complaint with a competent data protection supervisory authority.