Terms of service

Terms of Service for Digital Products

1. Seller and scope

These terms apply to all purchases in the ProPraxisPlan online shop (propraxisplan.de), no matter which country you order from.

Seller:
ProPraxisPlan
Operator: Esmir Kasumovic
Jenkova ulica 9
6000 Koper
Slovenia
Email: info@propraxisplan.de
Phone: +49 151 50225880
Tax number (Slovenia): 86496255

2. Products

ProPraxisPlan sells digital products only: apps that run offline in your browser as an HTML file, Excel files, PDF guides, videos and supporting files. Each product description states exactly what is included and forms part of the contract.

3. Conclusion of the contract

The products in the shop are an invitation to place an order. By clicking the order button at checkout you make a binding offer. Before that you can review and correct all details. The contract is concluded with the order confirmation. The contract languages are German and English.

4. Prices and payment

The prices shown in the shop and at checkout at the time of your order apply. Whether VAT or sales tax applies, and how much, is calculated at checkout based on your country. Available payment methods are shown at checkout. Payments are processed by Shopify and the respective payment providers.

5. Delivery

Nothing is shipped. After successful payment you receive the download on the order confirmation page and by email. Please download your files promptly and keep a backup copy.

6. Technical requirements

The apps run in current browsers such as Chrome, Edge, Firefox or Safari, without installation. You only need an internet connection briefly to activate an app, for some apps also about once a month to confirm the licence, and for the Secure Sharing feature. Everything else works without an internet connection. The apps work most reliably on a computer or tablet. Your entries are stored only in the browser on your device. You are responsible for making regular backups with the app's backup function. The included Excel files are designed for Microsoft Excel. Other programs may display layouts, formulas or charts differently.

7. Licence

You receive a simple, non-transferable right to use the product yourself or internally within your own business.

Allowed:

use in your own household or business
your own working and backup copies
commercial use of the results you create with the product (e.g. invoices, quotes, reports)
working with your team through the app's Secure Sharing feature

Not allowed:

reselling, passing on or publishing the original files
uploading them to download, template or file-sharing platforms
selling the app, the template or substantial parts of it as your own product
modifying the app files to bypass protection or integrity checks

8. Right of withdrawal

Consumers in the EU and the United Kingdom have a statutory right of withdrawal. For digital content it ends early once you expressly agree to the immediate download and acknowledge that you lose your right of withdrawal. Details, including Switzerland and other countries, are in our Cancellation and Refund Policy.

9. Defects and support

Your statutory rights in case of defects remain unaffected. If a download does not work, a file is damaged or the app does not work as described, write to info@propraxisplan.de. We first help you get it running, provide a working replacement file, or refund the purchase price if the problem cannot be fixed.

10. No professional advice

The products help you calculate, plan and organise. They do not replace tax, legal, accounting or financial advice. Please check your entries, tax rates and the rules that apply to you.

11. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under mandatory statutory provisions. Otherwise, for slight negligence we are liable only for breach of essential contractual obligations and limited to the foreseeable, typical damage. For loss of data we are liable only to the extent that would have occurred had you made regular backups.

12. Intellectual property

All rights to apps, templates, designs, texts and files remain with ProPraxisPlan. You receive only the rights of use described in section 7.

13. Governing law

The law of the Republic of Slovenia applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you keep the protection of the mandatory consumer protection laws of the country where you habitually reside.

14. Dispute resolution

We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board. If you have a question or problem, just write to us. We usually find a solution quickly.